Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a listed site? This page covers the ways to reach us and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable channel for getting hold of the Crypto Casinos team. We read every message that comes in and try to respond within a couple of working days. A quick summary of what your message is about — a review query, a correction, a general question — helps us route it to the right person and get back to you faster.

We don't use canned auto-replies as a substitute for a proper answer. If you write in, a real person reads it and replies.

What Readers Usually Contact Us About

  • Questions about a specific casino — If you want more detail on how one of the operators we cover handles coin support, payout speed, or bonus terms before you commit any funds, ask us directly.
  • Corrections and accuracy checks — Licensing details, bonus terms, and supported cryptocurrencies at crypto casinos change often. If you've noticed something on our site that looks outdated or doesn't match what an operator currently offers, tell us so we can look into it.
  • Site suggestions — If there's a topic around crypto gambling in the US you'd like us to cover in more depth — wallet setup, no-KYC play, withdrawal limits, or state-by-state availability, for example — we're interested in hearing what readers actually want to know.
  • Partnership or editorial enquiries — If you represent an operator or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind. Note that any commercial relationship never determines how a site is ranked on this site.
  • Responsible gambling concerns — If you're worried about your own play, or someone else's, say so in your message. We'll point you toward appropriate support resources, including the National Problem Gambling Helpline.

Before You Write In: A Few Things We Can't Help With

We're an independent review and comparison site, not an operator, a payment processor, or a regulator. That means there are limits to what we can do for you directly:

  • We can't access or manage your account at any casino listed on this site — those requests need to go to the operator's own support team.
  • We can't process deposits, withdrawals, or bonus credits, and we don't hold or move any player funds.
  • We can't offer tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, please consult a qualified professional.
  • We can't confirm whether a specific casino is legal to use from your exact address. Offshore crypto casinos operate in a legal grey area for US players, licensed outside the US rather than by any US regulator, and availability varies by state. If you're unsure, check your own state's current gambling laws.

For anything around eligibility or how offshore licensing actually works, our page on Best Non GamStop Casinos 2026 is a useful next stop.

How We Handle Your Message

When your email lands, someone on our team reads it and decides who's best placed to answer — that might be an editor if it's about content accuracy, or another team member if it's a general or partnership enquiry. Our usual target is a response within two working days, though this can stretch a little during busier periods.

We won't ask for sensitive account credentials, wallet seed phrases, or private keys by email, and you should never send these to anyone claiming to represent a casino or review site. If a message asking for this kind of information appears to come from us, treat it as suspicious.

If You Need Support Right Now

If gambling has stopped feeling like entertainment and started feeling like a problem — for you or someone close to you — please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. It's free, confidential, and available regardless of whether you play at a regulated or offshore site. Keep in mind that offshore crypto casinos often don't offer the same self-exclusion tools or player protections that state-regulated operators are required to provide, so building your own limits before you play matters more, not less.

All content on this site is intended for readers who meet the minimum age requirement stated by each casino — 18 or 21 depending on the operator and applicable state rules. We do not knowingly provide content to, or accept enquiries from, anyone under that age.

Keeping Our Content Honest

We aim to keep our reviews and comparisons accurate, current, and genuinely useful, and reader input plays a real part in that. If something we've published led you astray, or you simply think we've got a detail wrong, we'd rather hear about it than not. Thanks for taking the time to read this far — we look forward to your message.